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With the change in online user behaviour due to the pandemic, traditional research methods are ineffective to get insights, especially for the fast-changing web first approach in every business application.
Digital end-user experience analytics are crucial for any business to obtain insights, make immediate corrections with limited efforts, deploy and improve the overall customer engagement.
Omniscopy securely and autonomously captures the details generated by clicks, mouse movements, page loads, and transforms it into recommendations that are ready for decision making. Every product, site and application owner is empowered with the ability to visualize, understand, monitor, resolve customer struggles and enhance digital journeys instantly. With Omniscopy, you can not only observe customer engagements in real-time to identify drops, bounces, and abandonment but also discuss strategy, next actions for your application in 1 click without the need to go outside your Omniscopy interface.
Does your digital experience analytics help achieve success? Get in touch with us to learn more on how you can improve you can use Omniscopy for digital analytics today.