We got a substantive contact. Their agile team provided us with the functionality we cared about the most,visualization of the entire user journey action by action, which we missed in other solutions. We are not limited to pages and clicks anymore.
Customer Experience Manager,
We have selected a very competitive model of pricing. The number of sessions has always been a problem, in case of other solutions. Thanks to pay-as-you-use we got all the data, while we are saving sessions for the analyzed issues only. We were worried about the cost - it turns out, this worry had no grounds whatsoever.
Our team established knowledge-based communication, thanks to Omniscopy's Team collaboration features. Their Product Management has delivered important functionalities that were seemingly unavailable in other solutions.
Lead UX & Research,
We aimed to achieve BI integration and obtain data in real-time. We got more than we asked for. This is important, as lack of data creates real damage, as time goes by. Now, with no-lag, we can act fast and avoid guesswork.
Sales support Expert,