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The Art of
Digital Hugging

End-user monitoring made simple.
Understand user experiences without the hassle.
Build unforgetable digital journeys that bond with your customers.

They are just a click away from you with Omniscopy.

Take a Tour
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End-user monitoring made simple.
Understand user experiences without the hassle.
Build unforgetable digital journeys that bond with your customers.

They are just a click away from you with Omniscopy.

Take a Tour
Statistics

Insights for All

Data Analyst & Research Teams

Data Analyst &
Research Teams

Take control back to distil user behaviour insights. Use retro-active analysis to verify your hypotheses faster. Discover opportunities and hot-spots in minutes.

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UX/CX Design Teams

UX/CX Design
Teams

Monitor all digital interactions and make adjustments for better customer satisfaction accordingly. Get a crystal-clear overview as if you were sitting together with your entire customer base.

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Product Management Teams

Product Management
Teams

Understand your Customer Journey. Identify hot-spots in the process. Have 5 stars for intuitive and naturally simple user flows.

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DevOps Teams

DevOps
Teams

Use Team space for expert comments on top of recorded sessions. Keep recordings forever - the immutable session will never expire. Use pixel-perfect data for future use cases.

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Digital Marketing & Head of Omnichannel

Digital Marketing &
Head of Omnichannel

Omniscopy is one solution to provide relevant data. Use segments to see how visitors progress through sites and processes by actions and pages, from entry to exit.

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Customer Claim & Product Support

Customer Claim &
Product Support​

Have immediate access to users' actions for Web-based Applications. Replay live session to understand the issue. Be always just one click away.

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    How does
    Omniscopy work?

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Industries

Public

Public

Be socially responsible, transparent, and establish clear communication. Ensure visitors are not digitally distant. Monitor if companies and individuals get intuitive service. Use every opportunity to protect your authority.

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E-commerce

Ecommerce

Get confidence where sales have potential to grow. See how visitors navigate and interact. Have data always at hand. Stop guesswork. Ensure you meet always higher expectations.

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Finance

Finance & Insurance

Deliver 5 stars service. Have just one click between you and your customers for on-site and on-the-go. On-board new customers fast. Combine Trust & Innovation.

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Utilities

Utilities

Digital is the new normal. Manage your transformations with confidence. Ensure customers recognize your brand intuitive and frustration-free.

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Telco

Telco

Accelerate digital strategies across every channel. Make self-service natural and intuitive, whether you support customers to manage their plans or staying in touch with loyal ones.

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What happy Customers say

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Quote

We got a substantive contact. Their agile team provided us with the functionality we cared about the most,visualization of the entire user journey action by action, which we missed in other solutions. We are not limited to pages and clicks anymore.

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Karol C.

Customer Experience Manager,
Banking industry

Quote

We have selected a very competitive model of pricing. The number of sessions has always been a problem, in case of other solutions. Thanks to pay-as-you-use we got all the data, while we are saving sessions for the analyzed issues only. We were worried about the cost - it turns out, this worry had no grounds whatsoever.

Bart Z.

Product Management,
Banking industry

Quote

Our team established knowledge-based communication, thanks to Omniscopy's Team collaboration features. Their Product Management has delivered important functionalities that were seemingly unavailable in other solutions.

Melanie C.

Lead UX & Research,
Insurance industry

Quote

We aimed to achieve BI integration and obtain data in real-time. We got more than we asked for. This is important, as lack of data creates real damage, as time goes by. Now, with no-lag, we can act fast and avoid guesswork.

Marcin B.

Sales support Expert,
Insurance industry

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Get in touch and take a tour.

Do you want to optimize your products, get better results, and see web applications through the Client's eyes? Talk to us.

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